The operator of this website and the guesthouse is Servis JK s.r.o., Tajovského 22, 974 01 Banská Bystrica, company ID (IČO) 53259327. We process personal data in accordance with the General Data Protection Regulation (GDPR) and Slovak Act No. 18/2018 Coll. on the protection of personal data.

What data we process

Booking and stay data (name, contact details, information required to register guests) – processed by our Previo booking system and the Alfred online reception.
Data from the contact form – used only to reply to your message.
Cookies – essential cookies needed for the website to work; analytics and marketing cookies only with your consent.

Cookies

We only use analytics and marketing cookies (Google) if you agree to them in the cookie banner on the website. You can change your consent at any time via the “Cookie settings” link in the page footer.

Your rights

You have the right of access to your data, to rectification, erasure, restriction of processing and data portability, and the right to object. Contact us at info@alcorso.sk. You can also lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.

Full details can be found in our Privacy policy (PDF, in Slovak).